Warranty Policy
- Warranty Coverage: This warranty covers defects in materials and workmanship for the ergonomic chair purchased from Aergonix. The warranty applies only to the original purchaser and is non-transferable.
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Warranty Period: The warranty period begins on the date of purchase and covers the following components:
- Frame
- Adjustable Mechanisms (e.g., recline, height adjustment)
- Gas Lift Cylinder
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Warranty Period: The warranty period begins on the date of purchase and covers the following components:
- Normal wear and tear, including fading, pilling, or softening of materials.
- Damage caused by misuse, abuse, or failure to follow care instructions.
- Unauthorized repairs or modifications.
- Chairs used in commercial or industrial settings unless explicitly stated in the product listing.
- Incidental or consequential damages arising from the use of the product.
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Warranty Claim Process: To file a warranty claim, follow these steps:
- Contact our customer service team at [Phone Number] or [Email Address].
- Provide proof of purchase (e.g., receipt or invoice).
- Submit a detailed description of the issue, along with photos or videos if applicable.
- Upon approval, we will repair or replace the defective component(s) at no cost. Shipping fees may apply.
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Repair and Replacement Policy:
If a defect is identified within the warranty period, we will repair the affected part or provide a replacement at our discretion.
Replacements may be of a similar model or equivalent value if the original product is discontinued.
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Conditions for Warranty Validity:
The product must be used within the recommended weight capacity of 200kg.
The warranty applies only to products purchased directly from Aergonix only.
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Contact Information: For warranty claims or questions, contact us at:
Email: hello@aergonix.com
Phone: 02-7090-6716
Address: 74-D Del Monte, Sta. Mesa Heights, Barangay Maharlika, Quezon City
